- E-mail Tan.Lina2605@gmail.com
- Phone 514-662-7633
More than 10 years of working experience. Strong in analytical skills, meticulous, results-oriented and multitasking with high standard and quality of stress and people management skill. A fast learner under minimal supervision and able to grasp the concept of the business and process readily in the field.
Professional Skills
Work Experience
John Deere Singapore Pte Ltd
Parts Analyst
- Team management in China to oversee the whole operational functions for Parts supply.
- Populate data from SAP for analysis to determine and improve the efficiency of supply chain demand.
- Run presentation and conduct training for new approved Dealers.
- Manage Dealers with their parts orders to ensure orders delivered from counterparts.
- Coordinate with freight forwarders for quotations for Sea and Air shipments.
Rio Tinto Iron Ore
Scheduling Officer (Contract)
- Working collaboratively with internal and external stakeholders to ensure efficient operations.
- Manage customer freight requirements with RTIOA, including Freight negotiations with RT Marine and customers (via sales office)
- Perform logic check to ensure vessels arrive within laycan and orders are in place.
- Operational management of SAP system entries for the product purchase/sales transaction, accruals for inspection and custom fees, accruals for freight, demurrage and dispatch.
Rio Tinto Procurement
Logistics Analyst (Contract)
- Provide logistics and operational support to ensure the most efficient and effective executions of the RTPS buy & sell operations.
- Perform analytical support to the operations team in new buy/sell project development and project implementation.
- Work with the Specialist process system to drive further efficiency for existing Buy/Sell operations through simplification, automation or better utilization of the third party resource available.
Rio Tinto Minerals Asia Pte Ltd
LogisticsOfficer(Contract)
- Perform Cost Analysis using the cost-to-serve-model to determine the most effective modes of serving customers.
- Support the Logistics Director to evaluate supply chain solutions which involve sea
- Assist the Logistics Director in costing of sourcing free trade zone warehouse in Indonesia and India.
- Manage and co-ordinate with the 3rd party warehouse, Logistics, Finance and other groups within RTM and external party e.g customers.
- Execution of SAP functions of tolling with 3PLs, picking, packing and PGI.
- Maintain and Reconcile of the inventory in SAP for month end closing.
Michelin Group
Operation Assistant Manager (contract)
- Ensure on time delivery of Natural Rubber to Michelin factories worldwide.
- Perform Master planning and procurement of rubbers from Asia and Africa on a timely basis to suppliers, shipping lines and third party logistics.
- Handling mainly Asia, Europe and Africa for Imports and Exports of rubbers.
- Ensure right grade of rubber is shipped in the right packaging and on the nominated vessel to arrive at Michelin factories just in time basis.
- Actively monitoring the inventory level at third party warehouse within storage free time.
- To resolve with alternative solutions on day-to-day operational issues.
- Working closely with rubber suppliers to ensure contract obligations are met based on our shipping instructions.
- Reports directly to both Logistics Manager and Assistant Manager on shipping matters.
- Arrange a fortnightly meeting with both customer service and operations team to update about shipment movements and evaluate supplier's delivery issues and services.
Otra Pulp & Paper Pte Ltd
Operations Assistant Manager (Asia Pacific)
- Reporting to the General Director on shipped volume and claim issues
- Travel to meet key publishers with GM for sales volume & shipment issues. Involved in managing logistics of customers’ orders to ensure proper and timely shipped orders as per agreement
- Servicing of regional key publishers to maintain account
- Led a team of customer service officers to ensure efficient shipment and provide solutions for shipment issues.
- Timely updates of shipping movements and situations to customers.
- Liaison with suppliers to ensure customers’ requirements and objectives are met.
Norske Skog PanAsia Paper Co Pte Ltd
Customer Service Executive (Asia Pacific & Australasia)
- Responsible for maintaining customer’s account to ensure that orders are processed and shipped as scheduled.
- Report & follow up with Managing Director for price decision
- Maintaining & resolving customer issues on changes in orders, lead-times, shipment dates etc.
- Perform LC negotiations
- Co-ordinates with suppliers on shipment and enforce prompt delivery
- Provide continuous improvement in the customer service processes and procedures
- Consolidate month ends figure for reporting purpose
- In-charged of system administration process
Siemens Medical Instrument Pte Ltd
Customer Service Officer – Sales & Marketing Dept
- Perform Order Processing and Delivery for prompt delivery for S.E.A
- Co-ordinating with Sales and Marketing, Commercial. Logistics department and various stores to expedite stocks and orders
- Perform LC negotiation, application of free sales cert and basic accounting.
- Liase and co-ordinate with QA Dept and Production Dept for quality issue of its product
- To initiate, plan and execute work process improvement projects in areas of order processing,
- Monitor in-house production and Track delivery of goods and accounts payable
General Electric Pacific Pte
Customer Service Specialist and Business Assistant (Contract)
- Specialize in Asia Market for consumer behavior
- Liaise with USA, Netherlands, Japan, Hong Kong and Malaysia to follow up import and export shipments and quality issues.
- Assist country Manager in sales development and quota closing
- Involve in the SAP project and conduct training to internal colleagues
- Improve and share information with other region for unnecessary functions in SAP to work efficiently
- Travel for training purposes and meetings
- Perform Marketing Communications to follow up customers’ and dealers’ feedback
- Handle local and overseas shipment and deliveries
DSM Elastomers Asia (MNC)
Operations Executive (Demand Chain Management)
- Managing operation assistant to ensure work run smoothly in the team.
- Assist in the development and implementation of marketing strategies.
- Travel to meet customers for marketing purposes
- Manage local warehouse stock level to meet customers’ demand forecast.
- Eliminate unnecessary job functions to improve efficiency in administration to increase productivity.